Contact Us

Care New England Medical Group Primary Care and Specialty Services
A Kent Hospital Facility
111 Brewster Street
Pawtucket, RI 02860
P: (401) 729-2000

Visiting Hours

Family and friends can visit you whenever possible unless your health limits visitors or you ask us to restrict visitors. Guidelines for most areas of the hospital include:

  • Two visitors per patient are suggested at a time, especially if there is more than one patient in a room.
  • Children under 10 can visit patients in any unit if they come with an adult who can watch them and the visit is coordinated with the nursing staff.
  • Overnight stays must be coordinated with the nurse manager.
  • In an emergency, we may need to change or suspend visiting hours.

We allow coaches and support people in our labor and delivery rooms.

  • Siblings of a newborn must come with an adult other than the mother, who can watch them.
  • If your baby stays in the nursery after you are discharged, you and your significant other can visit at any time as long as you are wearing an identification band that matches your baby’s. We have a parent room for overnights at no charge.


Visitors may need to put on masks, gloves and gowns to visit if you are placed in isolation. This is to protect you, other patients and staff, if we suspect or know you have a specific illness. We also want your visitors to wash their hands when they come into the room. If you are in isolation, there will be a sign posted on your door asking visitors to wear protective gear.

Other information for visitors
  • Waiting areas for visitors are near patient units. Your visitors can ask your nurse to help them find the nearest waiting area.
  • The cafeteria is on the ground floor of the Wood Building. You can ask the nurse for the hours it is open.
  • A coffee shop is located off the main lobby in the Sayles Building with vending machines full of hot and cold food and drinks. More vending machines are next to the waiting area in the Emergency Department.
  • Guest trays for visitors may be purchased for $10 each. The guest trays may be paid for at the Cashier's Office in the Main Lobby, in the Cafeteria, or by giving payment to the Guest Representative. The receipt for payment must be given to the Guest Rep when the meal is delivered. You may order a guest tray by calling the Call Center at ext. 3438 (DIET).
  • Tobacco use is not allowed on the hospital campus to improve community health, well-being and safety, Visitors who wish to use tobacco products need to leave the property to do so.
  • A gift shop is in the main lobby. It stocks fresh flowers, cards, snacks and gifts for all ages. It is open from 10 a.m. to 7 p.m. Weekend hours vary.
  • Latex balloons can cause serious allergic reactions in some people so we cannot allow them at the hospital. Mylar balloons are fine.