If you are having a medical emergency, call 9-1-1
In an emergency, every second counts. We have changed the way patients are seen in the Emergency Department to get you to a care provider faster than ever. This is what you can expect if you come in for help:
- A triage nurse will immediately take your information and bring you to a bed. There is never a wait time to be seen when you arrive.
- A provider – doctor or nurse practitioner – will see you and order any needed lab work or x-ray.
- You'll be asked to describe your main concern, first with the symptoms, how long you’ve had them and any events that led up to your ED visit. Be honest so we can best care for you.
- If you’ve brought in a sick or injured child, try to stay calm. You getting upset makes them more upset.
- We encourage you to ask us questions so you understand what’s going on.
- Once the testing is done, the provider will decide if you need to be admitted for more treatment or sent home.
- If you are discharged, we will give you instructions for care at home and any needed prescriptions.
We see all types of emergencies at Memorial, but if possible, we suggest patients go to their primary care provider instead. Not sure where you should go? We’ve come up with an easy way to help you decide.
If you’re still not sure, then come to the Emergency Room as soon as possible. If you’ve left the ED and your condition gets worse, please come back. If you have questions or concerns, call us at (401) 729-2191.