Getting StartedIf you are a new patient, here are a couple of things we suggest you do:
- Notify your insurance plan - If you are a member of a Health Maintenance Organization (HMO) it is important to notify your plan and specify one of our physicians.
- Transfer your medical records - Please ask other health care providers you have seen to forward your complete medical records to us. This will help us to better care for you. (Requests for medical record transfers must be made in writing. For your convenience, we have forms available to facilitate this process.)
Choosing a Primary Care Physician
Please choose a primary care physician for yourself and each family member. As family practitioners, the doctors emphasize taking care of entire families, but if you wish, you may choose a different doctor for each member of your family. Your doctor will be directly responsible for your health care by providing or arranging for any care you may need.
Scheduling Medical Appointments
Please schedule an appointment with us if you are due for a routine physical or have other health-related concerns. Office hours are Monday to Friday from 8:15 a.m. to 5:00 p.m. by appointment. Please call during office hours to schedule an appointment.
If you need to cancel or change an appointment, please call us within 24 hours in advance so that we may schedule another patient who may be waiting to see the doctor.
A Special Note About School and Camp Examinations
When scheduling school or camp physicals, please be sure that all immunization records have been transferred from your previous physician. These records are necessary for completing all school and college forms, and most camp preschool forms.
While you are encouraged, whenever possible, to schedule appointments ahead of time, we realize that certain medical situations must be attended without delay. We provide same-day visits, sometimes called “sick visits,” by appointment, for urgent problems.
After Office Hours
The Primary Care Center of Plainville has a family physician on call after hours, on weekends or holidays, call the office number: (508) 695-9933.
Life-threatening emergencies demand immediate attention. In such an emergency (e.g. a possible heart attack, stroke, or loss of consciousness) call 911 or your local emergency phone number, or go directly to the nearest medical facility. Emergency patients should be taken, whenever possible, to Memorial Hospital of Rhode Island in Pawtucket.
If you need a prescription, please call the office Monday through Friday between 9:00 a.m. and 5:00 p.m. We require three to five days before your medication runs out. This will give us adequate time to process our request and contact your pharmacy. Be sure you have enough for weekends and holidays when our office is not open. Always ask your physician about refills at the time of your appointment.
X-Ray and Laboratory Tests
The Primary Care Center offers in-house x-ray and laboratory services Monday through Friday.
Tests and Results
We will notify you by mail within two weeks of your test, unless the results require more immediate attention.