Department: Outcome Management
Shift: 1st Shift
Hours: 80 Hours Bi-Weekly
Job Description: Major Responsibilities:
The Performance Improvement Coordinator supports continuous regulatory readiness compliance activities for TJC, CMS, and RIDOH. These activities include organization, implementation, and evaluation of mock tracer surveys hospital wide and specialty areas; development and implementation of written action plans in response to mock and/or actual survey findings; monitoring of Measures of Success to ensure resolution of findings/issues within assigned timeframe. Supports hospital-wide initiatives comprising best practices for patient satisfaction, externally required projects (HARI, QIO, RIDHO, BCBS, CMS, Leapfrog). Will assess hospital-wide systems to suport the reduction of health care errors and improves patient safety. Provides education regarding CQI concepts and tools to PI Team members, Service Chiefs, Department Managers, Hospital Executives, Physicians and other clinical staff.
Hours: 8:00am - 4:30pm
Education: BSN or CPHQ certification required.
Experience: Hospital quality improvement, health care education, Joint Commission survey preparation and coordination, team traiing and a minimum of 2 years Medical/Surgical experience is required.
License: Current RN licensure in Rhode Island
Knowledge/Skills/Abilities: Knowledge of principles, theories, and tools of TQM and The Joint Commission; team building skills; current clinical practice standards, critical thinking and project managment skills; experience with data collection, interpretation and presentation; excellent verbal communication and presentation; professional accountability and autonomy; motivation and self direction; ability to critically read and focus on details.